Customer Order Status

A Customer Order belongs to a store and is only accessible on a POS in that particular store. This is because the customer selects which store to collect the order from before the order is created.

The order has a status that determines in what state the order is:

  • Ready: The order is not being worked on and is therefore ready to be assigned to a staff member for picking or to a customer to collect, if it has already been picked.
  • Locked: The order has been reserved and is being worked on. This status prevents others from working on the same order at the same time.
  • Finished: The order has either been collected by the customer or it has been put back into the store and is therefore finished and not accessible.